## Zoho Invoice — Product, features, payments, integrations, solutions, and help Index Access the complete documentation index at: https://www.zoho.com/in/invoice/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # My client can’t see the payment option on an invoice with a payment gateway. What should I do? ![](/invoice/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/invoice/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fin%2Finvoice%2Fkb%2Fpayments%2Fpay-online-invoice.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fin%2Finvoice%2Fkb%2Fpayments%2Fpay-online-invoice.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/invoice/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/invoice/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/in/invoice/kb/payments/pay-online-invoice.md) When you email an invoice to your client, the invoice PDF is attached to it and a link to view the invoice **(“Click to view Invoice”)** will be available in the email content. ![Create credit note](/invoice/kb/images/invoice-dashboard.png) ![](/invoice/kb/images/payments/pay-for-invoice.gif) When your client clicks on this hyperlink it will open the invoice in a new tab and will have a **Pay Now** button. Once the client clicks on the **Pay Now** button, the list of payment options enabled for this invoice will be listed. The client will need to choose the desired payment gateway and then click the **Proceed to Payment** button which will take them to the payment gateway.