Why are transaction emails sent from Zoho Invoice not in my mailbox?

The transactions sent from Zoho Invoice are system-generated emails and will not be visible in your mailbox. However, when a customer replies to the email, it will be available in your mailbox.

If you still wish to receive the sent transaction emails in your inbox as well, you can add your email address in the CC field of the transaction notification.

To add your email address in the CC field of transaction notifications:

Go to Settings and select Email Notifications.
In the Templates section, select the module for which you want to add the email address.
Click Show Mail Content.
Enter your email address in the CC field.
Click Save.
Click Save again to update the changes.

Once configured, you will receive a copy of every transaction email sent from that module in your inbox.

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