The gO ld standard for great customer relationships
Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the gold standard in customer relationship management software

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Winner with the highest score in CRM Watchlist 2022
Challenger in Sales Force Automation Magic Quadrant 2021
Leader in CRM Technology Value Matrix 2022
CRM for every business,
for every industry
Zoho CRM brings the best of general-purpose solutions and vertical solutions under one roof. With Canvas, we're empowering you to redesign the user interface of the CRM, and create a personalized instance that meets your specific requirements and preferences. You can do this without writing a single line of code
- Higher Adoption
- Faster Implementation
- Better ROI
Connect with your customers wherever they are
Read more about Omnichannel communication- Reach customers across every channel: telephone, email, live chat, and social media
- Get real-time notifications when customers interact with your business
- Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers



Save more time with automation
- Automate every aspect of your business and cut out time-intensive, repetitive tasks
- Streamline your lead nurturing process and make the most of every incoming lead
- Trigger instant actions, stay on top of activities, and follow up better with workflows
New to CRM? Get started with our “What is CRM?” guide.

Get real-time reports and insights
More about analytics- Make smarter business decisions with powerful, real-time analytics
- Measure and manage your organization’s territory-wide sales performance
- Track key performance indicators, including current trends and future predictions






Conversational AI for smarter selling
- Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
- Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
- Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Join 250,000+ businesses who sell smarter, better and faster with Zoho CRM
Why choose Zoho CRM?
Read more- Simple, straightforward user interface with a minimal learning curve
- Flexible, month-to-month contracts supported by transparent pricing plans
- Deployment, consultation, onboarding, and training programs to help you get started smoothly
- Migration wizard to easily import data from spreadsheets or other CRM systems
- Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
- Sell on the go with our award-winning CRM apps for both iOS and Android
How a leading global franchise development company scaled faster with the help of Zoho CRM
Brent Dowling, CEO, RainTree
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Tightly integrated with the business apps you use every day
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Testimonials from the#ZohoCRMFamily
Agappe Diagnostics achieves complete digital business transformation with Zoho CRM
India’s largest online Investment Platform Increases Productivity 5X by Implementing Zoho CRM
Zoho CRM has positioned India’s largest hot beverage company for major growth
“Zoho CRM offers us technology that allows us to be more proactive and insight-driven, with all information in a single place. With our complete business under control, our productivity is up by 80% in the last year that we have been using Zoho."
Thomas John,Managing Director,
Agappe
“As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia. In addition, Zoho Support is amazing. They have assisted me any time I needed help."
Divya Sundaraju,Assistant manager - Learning & Development,
FundsIndia
“From using spreadsheets to Zoho CRM, we have managed to capture data in a more versatile way and have also minimized our sales cycle. It gives us more visibility of how our business is moving and makes us much more efficient."
Sreeparna Roy,Manager - Business Marketing & Strategy,
Chai Point
