invoices

A customer has paid $200 as down-payment towards the purchase of a new television. How do I record this transaction in Zoho Books?

In Zoho Books, you can create a transaction to record the down payment you received from your customer. There are three methods to do this:

  1. Create a retainer invoice
  2. Record a payment received from the customer
  3. Create a transaction from your bank account

Create a Retainer Invoice

Note: This feature is available in all the editions of Zoho Books except EU.

  • Go to the Sales module on the left sidebar and select Retainer Invoices.
  • Click + New on the top right corner of the page.
  • Select the customer who made the down payment from the Customer Name field.
  • In the Item Details section, enter the Description, Tax, and the Amount you received as a down payment.
  • Fill in the other necessary details.
  • Click Save as Draft or Save and Send.
Create retainer invoice

When you create an invoice for the customer, you will have an option to apply this retainer invoice to the invoice.

Record a Payment Received From the Customer

  • Go to the Sales module on the left sidebar and select Payments Received.
  • Click + New on the top right corner of the page.
  • Select the customer for whom you’re recording the down payment from the Customer Name field.
  • Enter the amount received as a down payment in the Amount Received field.
  • Fill in the other necessary details.
  • Click Save.
Record payment received

This amount will be saved as unused credits that can be applied to invoices created for this customer.

Create a Transaction From Your Bank Account

  • Go to the Banking module on the left sidebar.
  • Select the bank account in which you want to record the down payment.
  • Click Add Transaction on the top right corner of the page and select Customer Payment under Money In.
Record using bank account
  • In the pane that appears, select the customer from whom you received the down payment from the Customer Name field.
  • Enter the amount you received as a down payment from the Amount Received field.
  • Fill in the other necessary details.
Enter the down payment details
  • Scroll down and click Save.

This amount will be saved as unused credits and it can be applied to invoices created for this customer.


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