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How do I generate the token used in the Zoho Books - ICICI Bank integration?

Note: You can perform this action only if you have an existing integration with ICICI Bank and Zoho Books. New integrations are temporarily disabled in Zoho Books upon ICICI Bank’s request.

ICICI Bank has introduced Tokens - a unique 4-8 digit number used to initiate payments securely through connected banking services.

Here’s how you can generate a token and use it to make payments in Zoho Books:

Login to your ICICI Corporate Internet Banking Portal.
Go to the Connected Banking module in the left sidebar.
Click the My Connected Banking Profile section.

Navigate to the Aggregator Name labelled as ZOHOIN/ZOHOSPL.

In the Actions dropdown, click Token Generation.

In the next page, enter the OTP you received on your registered phone number.
Click PROCEED FOR TOKEN GENERATION.

A new token for your account will be generated automatically.

You should enter this token number in Zoho Books while initiating payments through your ICICI Bank account. Learn how

Note: Your ICICI Bank token expires every month. Follow the steps mentioned above to generate a new token in the CIB portal and enter it while initiating payments through your ICICI Bank account in Zoho Books.

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