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# I have marked the GSTR 3B as filed but the automatic offset entries are not posted by Zoho Books automatically. What should I do?

The journal entries might not be posted automatically due to any of the following reasons:

**1\. GST Portal Slowness:**

When GSTR 3B is marked as filed during GST portal slowness, the entries might not be posted automatically. You’ll have to unfile the return and mark the return as filed again. _To unfile the return:_

*   Click _GST Filing_ in the left sidebar.
*   If the _Branches_ feature is enabled, you’ll be redirected to the _List of GSTINs_ page. Click _View Summary_ next to the required GSTIN.
*   If the Branches feature is not enabled, you will be redirected to the GSTIN’s page.
*   In the _Monthly/Quarterly Returns_ section, click the date filter and select the latest return that you have marked as filed.
*   Click _Mark as Unfiled_ next to GSTR-3B Summary.
*   In the pop-up that appears, click _Mark as Unfiled_.

_To mark the return as filed_ again,

*   Click _View Summary_ near GSTR 3B and go to the _Filing_ tab.
*   In the filing page, click the **Mark as Filed** button.

**2\. Return Not Filed in Portal:**

The GSTR 3B return is marked as filed in Zoho Books but not filed in the portal. To rectify this, you’ll have to file the GSTR 3B return in the portal, then unfile the return in Zoho Books and mark it as filed again.

**3\. Zero Value:**

If there are no values present for _Tax Paid_, _Interest Paid_ and _Late Fee Paid_ in the GSTN portal, then the journal will not be posted in Zoho Books.

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