I’m using Zoho Books as my GST Suvidha Provider. If I cancel an e-invoice on the GST portal, will it be automatically cancelled in Zoho Books?

No, cancelling an e-invoice on the GST portal does not cancel the e-invoice in Zoho Books. You have to manually mark it as cancelled in Zoho Books. Here’s how:

  • Go to the Sales module on the left sidebar and select Invoices.
  • Select the e-invoice which you want to cancel.
  • Click Mark as Cancelled on the e-invoice’s Details page.
Mark as Cancelled

The e-invoice will be cancelled in Zoho Books and its status will be updated to Void.

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