Manage Delivery Challans

Let us take a look at the various actions you can perform on a delivery challan.

Mark as Delivered

Once your goods are successfully delivered to the destination, you can mark the associated delivery challan as delivered. Here’s how:


Convert to Invoice

If you created a delivery challan to deliver goods for a sale, you can create an invoice for it. Here’s how:

Note: To view the invoice associated with a delivery challan, go to Delivery Challans under Sales, select a Delivery Challan, and click the Invoices tab on the details page.

Pro tip: If only some items from your delivery challan were sold, you can create an invoice for those specific items. Then, the delivery challan will be marked as Partially Invoiced.


Mark as Returned

If your goods were not delivered to the destination and had to be returned, you can mark the corresponding delivery challan as returned. Here’s how:

Note: To view the returned items of a Delivery Challan, go to Delivery Challans under Sales, select a Delivery Challan, and click the Returned Items tab on the details page.


Record Partial Return

Note: You can record a partial return for delivery challans that have been partially invoiced.

After delivering the items in an order, if your customer accepts and purchases only some of them, you can record a return for the remaining items. Let’s consider a scenario to understand this better.

Scenario: Manish dispatched three boxes of raw materials to a manufacturing firm and issued a delivery challan for their transportation. However, upon delivery, he discovers that the customer needed only two boxes. Therefore, Manish can generate an invoice for two boxes and record a partial return for the remaining box.

To record a partial return for the items in your delivery challan:

Note: You can record only one return on a delivery challan. To record another return, you must undo the first return and then re-record it.


Undo Partial Return

If you want to undo a partial return that you recorded:

Now, your transaction will be restored to its original state before the partial return was initiated.


Customise Delivery Challan Template

You can customise the PDF template for a delivery challan. Here’s how:


Status of a Delivery Challan

A delivery challan in Zoho Billing can have any one of the following statuses.

StatusDescription
DraftWhen a delivery challan is created, it will be in the Draft status.
OpenWhen the goods have been dispatched for delivery, the delivery challan will be in the Open status.
DeliveredWhen the goods have been delivered to the recipient, the delivery challan will be in the Delivered status.
ReturnedWhen the dispatched goods have been returned, the delivery challan will be in the Returned status.

Filter Delivery Challans

You can filter delivery challans based on their statuses. Here’s how:


Sort Delivery Challans

You can sort delivery challans based on their columns. Here’s how:


Refresh List

To refresh the customizations made to the list page of the Delivery Challan module:


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