Sangeetha Balaji
Senior Manager, Human Resources
Years with Zoho
Years with Zoho
What did you want to be while growing up?
A singer.
Your go-to comfort food?
Paruppu Keerai Sadham - A South Indian rice dish made with lentils and leafy greens.
A leader that inspires you
Mother Teresa; she strongly advocated for peace and patience.
Describe your current role in the organization.
I handle employee insurance mainly under HR operations, process automation, and child day care management.
What role does Zoho’s company culture play in your identity and the work that you do?
Being empathetic is key to my role in insurance. It’s a sensitive topic that demands me to be an approachable, understandable person.
What were the highest and lowest points of your journey with Zoho?
I take pride in automating the process of releasing offer letters digitally, which was a significant achievement in my career. Whereas earlier, it was all manual. However, nothing can be achieved so easily; it requires some hard work and patience.
With that said, I’ve also made mistakes and faced escalations. Human errors are possible, but what we learn from our mistakes and how we find a permanent solution for them matters. At the same time, we need to ensure that we don’t repeat them again.
Your most embarrassing blunder?
I can't think of anything in particular. Even if it was embarrassing, I wouldn’t classify it as embarrassing because whatever I have done so far has given me joy and happiness. So do what excites you!
What are your hobbies or favorite activities outside of work?
I have always been passionate about singing and dancing.
Words of Wisdom
Trust your intuition and never lose yourself.