However in using them [Zoho] I was very disappointed to find that each program had a *totally* different look-and-feel to them – they were, in effect, four entirely separate applications. They in no way felt part of a suite, and do not have any of the advantages outlined above.
how serious is Zoho taking the UI experience of the users out there?
We do take in feedback from users on their experience with Zoho and are only too glad to hear what users have to say on the UI and how comfortable they feel while using Zoho.
That said, it is true that there is some lack of uniformity amongst the Zoho applications. Of all our applications, users might have noticed that Zoho Writer and Zoho Planner have similar UI. Zoho Projects, our latest offering too adopted the same. This is just so that they all look like a part of the same suite. The users can be rest assured that other services will soon follow the familiar Zoho Writer UI, as a part of hooking all the pieces of the Zoho suite.