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At the CRM Evolution Conference in New York City I sat down
with Brent Leary, co-founder and partner of CRM
, to talk about what SMBs are successfully integrating into their
CRM package today and what should they be doing in the future.

We talked about backend operational efficiencies, project
management, collaboration, more efficient sales teams (from a mobile
perspective), and more effective internal communications.

Tags : CRM / Integration / SMBs