With the advent of the cloud and SaaS business models, small and medium-sized businesses can now leverage enterprise-grade technology without the enterprise-sized price tag. This...
Zoho CRM 3 min read
Whenever I run into a problem with a service I frequently use, I try to reach out to the brand on social media. This is not just so I can (hopefully) find a solution to the problem, but I also do it to see how that brand handles social media interactions with regular customers.
Zoho Social 3 min read