Hide Common Features
fsm-pricing-val.json1
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FreeTRY NOWTRY NOW | StandardBuy nowBuy now | ProfessionalBuy nowBuy now | |
|---|---|---|---|
| Work Order Management | |||
| Requests | Yes | Yes | Yes |
Estimates Standard Estimates Optional Line Items | Yes Yes - | Yes Yes Yes | Yes Yes Yes |
Work Orders Service Line Items Part Line Items Service Task Line Items | Yes 10/work order 10/work order - | Yes 20/work order 20/work order 10/service line item | Yes 30/work order 30/work order 15/service line item |
Service Appointments Time Slot Queue Based (All Day) Multi Day | Yes Yes Yes - | Yes Yes Yes - | Yes Yes Yes Yes |
| Service Task | - | 5/service | 10/service |
| Service Report | 1/appointment | 5/appointment | 10/appointment |
| Record Templates | - | - | 40/module |
| Gantt View | Yes | Yes | Yes |
| Grid View | - | - | Yes |
| Map View | - | Yes | Yes |
| Calendar View | Day, Week views | Day, Week views | Day, Week, Month views |
| Trips | 1/appointment | 20/appointment | 50/appointment |
| Time Sheet | 10/appointment | 10/appointment | 15/appointment |
| Multi-currency | - | 10/organization | 20/organization |
Notes and Attachments Unified Notes View | Yes Yes | Yes Yes | Yes Yes |
| Multi-day appointments | - | - | Yes |
| Maintenance Plans | |||
| Scheduled Maintenance | - | - | 200 active Total 500 |
| Contact Management | |||
| Customers | Yes | Yes | Yes |
| Companies | Yes | Yes | Yes |
| Customer History | Yes | Yes | Yes |
| Notes | Yes | Yes | Yes |
| Notifications | Yes | Yes | Yes |
| Custom Notifications | - | Yes | Yes |
| Timeline | Yes | Yes | Yes |
| Advanced Filters | Yes | Yes | Yes |
| Contact Merge | - | Yes | Yes |
| Workforce Management | |||
| Users | 20 | 200 | 200 |
| Equipments | Yes | Yes | Yes |
| Crew | - | 20/organization | 50/organization |
| Skills | 10/organization | 20/organization | 50/organization |
| Service Territories | - | 20/organization | 50/organization |
| Attendance | Yes | Yes | Yes |
Availability Business Hours Holiday Time Off | - Yes - | Yes Yes Yes | Yes Yes Yes |
| Field Agent Live Location Tracking | - | Yes | Yes |
| Service Management | |||
| Services And Parts | Yes | Yes | Yes |
| Asset Management | |||
| Manage Assets | - | - | Yes |
| Billing (Powered by Zoho Invoice) | |||
| 2-way sync between FSM and Zoho Invoice/Books | - | Yes | Yes |
| Invoices | Yes | Yes | Yes |
| Payments | Yes | Yes | Yes |
| Payments Gateway Integration | Yes | Yes | Yes |
| Taxes (Specific to local currencies and tax laws) | Yes | Yes | Yes |
| Product Customization | |||
| Module Custom Fields | - | Max 50/module | Max 100/module |
| Limits for each field type | |||
| Text & Choice fields (these include Single Line, Multi Line, Phone, Email, Pick List, URL) | - | 18/module | 36/module |
| Decimal & Currency fields | - | 7/module | 14/module |
| Date Time & Long Integer fields | - | 10/module | 20/module |
| Checkbox | - | 5/module | 10/module |
| Number | - | 5/module | 10/module |
| Date | - | 5/module | 10/module |
| Job Sheets | - | - | 10 Active Total 20 |
| Job Sheets Custom Fields | - | - | Max 200/job sheet |
| Limits for each field type in Job Sheets | |||
| Text & Choice fields (Single Line, Multi Line, Phone, Email, Pick List, URL, Multi-Select Pick List, Check List, Radio Choice) | - | - | 72/job sheet |
| Decimal & Currency fields | - | - | 28/job sheet |
| Date Time & Long Integer fields | - | - | 40/job sheet |
| Checkbox | - | - | 20/job sheet |
| Number & Rating fields | - | - | 20/job sheet |
| Date | - | - | 20/job sheet |
| Image Upload | - | - | 20/job sheet |
| FSM List Views | Yes | Yes | Yes |
| Custom Views | - | 5/module | 10/module |
| PDF Templates | - | 100/module | 100/module |
| Automation | |||
| Workflow Rules | 1 active/module Total 3/module | 3 active/module Total 5/module | 5 active/module Total 7/module |
| Time-based Workflow Rules | - | - | 3 active/module Total 5/module |
| Custom Functions | - | 3/module | 5/module |
| Standalone Functions | - | 3/organization | 5/organization |
| Field Updates | 1/module | 3/module | 5/module |
| Email Template | 1/module | 3/module | 10/module |
| Email Notification | 1/module | 3/module | 5/module |
| Webhooks | - | 5/module | 10/module |
| Reports | |||
| Standard Reports | Yes | Yes | Yes |
| Custom Reports | - | 10/module Total 30 | 20/module Total 50 |
| Dashboard | Yes | Yes | Yes |
| Data Management | |||
| Mass Update | - | - | Yes |
| File Storage | 1 GB/organization | 10 GB/organization + 2GB/100 appointments | 10 GB/organization + 2GB/100 appointments |
| Additional File Storage | - | /month for 25 GB | /month for 25 GB |
| Data Storage | 100,000 records | 500,000 records | 500,000 records |
| Import Data | 1000 records/batch | 10000 records/batch | 20000 records/batch |
| Export Data | Yes | Yes | Yes |
| Import History | Yes | Yes | Yes |
| Security and Privacy | |||
| Custom Profiles | - | 10/organization | 15/organization |
| Data Encryption (EAR) | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes |
| GDPR Compliance | Yes | Yes | Yes |
| Developer Tools | |||
| APIs (Daily call limit) | 5000/Day/Org | 25000/Day/Org | 25000/Day/Org |
| APIs Window Limit | 2500/User/Min | 5000/User/Min | 5000/User/Min |
| API Concurrency Limit | 5/Client/Org | 15/Client/Org | 15/Client/Org |
| Connections | - | Yes | Yes |
| Webforms | - | 3 Active/module Total 100/module | 10 Active/module Total 100/module |
| Mobile Support | |||
| Mobile App for Field Techs | Yes | Yes | Yes |
| Offline Data Access | - | Yes | Yes |
| Channels | |||
| Sender Email | - | 10/organization | 50/organization |
| Telephony | |||
| Zoho's Built-In Telephony (powered by Twilio) | - | - | Yes |
| Zoho Voice | - | - | Yes |
| Telephony Marketplace | - | - | Yes |
| WhatsApp Business Messaging | |||
| WhatsApp Templates | - | - | 10/module |
| WhatsApp Notifications | - | - | 10/module |
| Zoho Integrations | |||
| Zoho Books | - | Yes | Yes |
| Zoho CRM | - | Yes | Yes |
| Bigin by Zoho CRM | - | Yes | Yes |
| Zoho Desk | - | Yes | Yes |
| Zoho Flow | - | Yes | Yes |
| Third-Party Integrations | |||
| Zapier | - | Yes | Yes |