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Zoho FSM - Plan Comparison

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Work Order Management
RequestsYesYes
EstimatesYesYes
Work Orders
Service Line Items
Part Line Items
Yes
10/work order
10/work order
Yes
20/work order
20/work order
Service Task 5/service line item
Service Report1/appointment5/appointment
Gantt ViewYesYes
Map View Yes
Calendar ViewYesYes
Trips Yes
Time Sheet Yes
Multi-currency 20/organization
Multi-day appointments Yes
Contact Management
CustomersYesYes
CompaniesYesYes
Customer HistoryYesYes
NotesYesYes
NotificationsYesYes
Custom Notifications Yes
TimelineYesYes
Advanced FiltersYesYes
Contact MergeYesYes
Workforce Management
UsersYesYes
Skills10/organization20/organization
Crew 20/organization
Work Type Yes
Service Territories 20/organization
Business Hours Yes
Holiday Yes
Time Off Yes
Field Agent Location Tracking Yes
Service Management
Services And PartsYesYes
Asset Management
Manage AssetsYesYes
Billing (Powered by Zoho Invoice)
2-way sync between FSM and Zoho Invoice/Books Yes
InvoicesYesYes
Online PaymentsYesYes
Taxes (Specific to local currencies and tax laws)YesYes
Inventory Control (Powered by Zoho Inventory*)
Serial Number Tracking Yes
Multiple Warehouses Yes
Product Customization
Custom Fields 3/field type (max 10/module)
FSM ViewsYesYes
Automation
Workflow Rules1 active/module Total 3/module3 active/module Total 5/module
Custom Functions1/module3/module
Standalone Functions1/organization3/organization
Field Updates1/module3/module
Email Template1/module3/module
Analytics
Standard ReportsYesYes
Data Administration
Import Data1000 records/batch20000 records/batch
Export DataYesYes
Import HistoryYesYes
Security and Privacy
Custom Profiles 10/organization
Data Encryption (EAR)YesYes
Audit TrailYesYes
GDPR ComplianceYesYes
Developer Tools
APIsYesYes
Connections Yes
Mobile Support
Mobile App for Field TechsYesYes

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