List Service Report Transitions

Purpose

List all the possible transitions that can be performed on a service report. E.g. if a service report is in the Draft status, then the transitions that can be performed on that service report are Send and Mark As Sent.

Request URL

https://fsm.zoho.com/fsm/v1/Service_Reports/<record_id>/actions/blueprint/transitions

record_id - The unique ID of the record.

Request Method

GET

Scope

scope=ZohoFSM.modules.ServiceReports.READ

Sample Request

Copiedcurl --request GET 'https://fsm.zoho.com/fsm/v1/Service_Reports/4776000000265108/actions/blueprint/transitions' \
--header 'Authorization: Zoho-oauthtoken 1000.xxxxxx.xxxxxxe'

Sample Response

Copied{
    "code": "SUCCESS",
    "process_info": {
        "field_id": "1003000000443001",
        "api_name": "Status",
        "field_label": "Status",
        "name": "Service Reports",
        "field_value": "Draft"
    },
    "transitions": [
        {
            "action_type": "RECORDACTION",
            "next_field_value": "Sent",
            "name": "Send",
            "id": "1003000000443008",
            "enabled": true
        },
        {
            "action_type": "RECORDACTION",
            "next_field_value": "Sent",
            "name": "Mark As Sent",
            "id": "1003000000443009",
            "enabled": true
        }
    ],
    "status": "success"
}