Users APIs
List Users
Purpose
To fetch the list of all available users.
Request URL
https://fsm.zoho.com/fsm/v1/users
Request Method
GET
Scope
scope=ZohoFSM.users.READ
Query Parameters
| Parameter Name | Data Type | Description |
| skillInfo | Boolean | When set to true, the API response will include the user's skill details. If omitted or set to false, skill details will not be included. |
Sample Request
Copiedcurl --location --request GET 'https://fsm.zoho.com/fsm/v1/users' \
--header 'Authorization: Zoho-oauthtoken 1xxx.xxxxxxxxxx'Sample Response
Copied{
"users": [
{
"country": null,
"Organization": "Zylker",
"city": null,
"language": "en_US",
"locale": "en_US",
"Isonline": false,
"Modified_By": {
"name": "Maggie Bell",
"id": "20761000000298001"
},
"street": null,
"alias": null,
"id": "20761000000298001",
"state": null,
"fax": null,
"country_locale": "US",
"first_name": "Maggie",
"email": "maggie.bell@noemail.com",
"Reporting_To": null,
"zip": null,
"created_time": "2025-01-21T02:51:55-08:00",
"Service_Resources": {
"User": "20761000000298001",
"id": "20761000000298308",
"SE_PRESENCE": 1,
"isActive": true,
"Name": "Maggie Bell"
},
"website": null,
"Territory": null,
"Modified_Time": "2025-03-20T00:00:15-07:00",
"time_format": "hh:mm a",
"offset": -25200000,
"profile": {
"api_name": "Administrator",
"name": "Administrator",
"id": "20761000000108442"
},
"client_profile": "Administrator",
"mobile": null,
"sr_creation": true,
"last_name": "Bell",
"time_zone": "America/Los_Angeles",
"created_by": {
"name": "Maggie Bell",
"id": "20761000000298001"
},
"zuid": "876610956",
"confirm": true,
"full_name": "Maggie Bell",
"client_status": "Active",
"phone": null,
"dob": null,
"Active_Territory": null,
"employee_id": null,
"date_format": "MMM dd, yyyy",
"status": "active"
},
{
"country": null,
"Organization": "Zylker",
"city": null,
"language": "en_US",
"locale": "en_US",
"Isonline": false,
"Modified_By": {
"name": "Maggie Bell",
"id": "20761000000298001"
},
"street": null,
"alias": null,
"id": "20761000000307025",
"state": null,
"fax": null,
"country_locale": "US",
"first_name": "Omar",
"email": "omar.idan@noemail.com",
"Reporting_To": null,
"zip": null,
"created_time": "2025-03-20T00:01:15-07:00",
"Service_Resources": {
"User": "20761000000307025",
"id": "20761000000307035",
"SE_PRESENCE": 1,
"isActive": true,
"Name": "Omar Zidan"
},
"website": null,
"Territory": null,
"Modified_Time": "2025-03-20T00:01:15-07:00",
"time_format": "hh:mm a",
"offset": -25200000,
"profile": {
"api_name": "Dispatcher",
"name": "Dispatcher",
"id": "20761000000108448"
},
"client_profile": "Dispatcher",
"mobile": null,
"sr_creation": true,
"last_name": "Zidan",
"time_zone": "America/Los_Angeles",
"created_by": {
"name": "Maggie Bell",
"id": "20761000000298001"
},
"zuid": null,
"confirm": false,
"full_name": "Omar Zidan",
"client_status": "Invited",
"phone": null,
"dob": null,
"Active_Territory": null,
"employee_id": null,
"date_format": "MMM dd, yyyy",
"status": "active"
}
],
"info": {
"per_page": 200,
"count": 2,
"page": 1,
"more_records": false
}
}