Get a Work Order
Purpose
To fetch a specific work order.
Request URL
https://fsm.zoho.com/fsm/v1/Work_Orders/<record_id>
record_id - The unique ID of the record.
Request Method
GET
Scope
scope=ZohoFSM.modules.WorkOrders.READ
Sample Request
Copiedcurl --location --request GET 'https://fsm.zoho.com/fsm/v1/Work_Orders/195000000095214' \
--header 'Authorization: Zoho-oauthtoken 1000.xxxxxxxxxxxxxxxxx.xxxxxxxd'Sample Response
Copied{
"data": [
{
"Owner": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Estimate": null,
"Company": null,
"Email": "lucy.robins@zylker.com",
"Discount": null,
"$currency_symbol": "$",
"Cancellation_Reason": null,
"Config": "{\"sales_tax_type\":\"exclusive\",\"tax_rounding_type\":\"not_configured\",\"Type\":\"32\",\"is_discount_before_tax\":true,\"is_inclusive_tax\":false,\"is_discount_tax_inclusive\":false,\"discount_type\":\"item_level\",\"is_sales_inclusive_tax_enabled\":false,\"transaction_rounding_type\":\"no_rounding\",\"Tax_Details\":{\"Tax_Percentage\":6.25,\"Tax_Id\":\"2908070000000092001\",\"taxFromModule\":\"Addresses\",\"Tax_Name\":\"IllinoisExciseTax\",\"Taxable\":true}}",
"Closed_Time": null,
"Cancelled_Or_Terminated_Time": null,
"Dispatcher": {
"name": "Tracy Pollan",
"id": "1011000000139328"
},
"Name": "WO21",
"Tax_Amount": 10.62,
"Invalid_Data": false,
"Modified_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Service_Line_Items": [
{
"Owner": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Estimate": null,
"Discount": 0,
"Description": null,
"$currency_symbol": "$",
"Actual_Start_Date_Time": null,
"Tax": {
"Tax_Percentage": 6.25,
"Tax_Exemption_Code": null,
"Tax_Id": "2908070000000092001",
"Tax_Name": "IllinoisExciseTax",
"Tax_Exemption_Id": null
},
"Unit": "Hours",
"Name": "SVC-27",
"Actual_End_Date_Time": null,
"Modified_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Exchange_Rate": 1,
"Currency": "USD",
"id": "1011000000185121",
"Discount_Type": "Currency",
"Status": "Scheduled",
"Modified_Time": "2022-02-16T21:39:51-08:00",
"Created_Time": "2022-01-19T21:49:49-08:00",
"Amount": 150,
"Service": {
"name": "Leakage repair",
"id": "1011000000139163"
},
"Quantity": 1,
"$editable": true,
"Sequence": 1,
"Work_Order": {
"name": "WO21",
"id": "1011000000185114"
},
"Contact": {
"name": "Maria LaGuerta",
"id": "1011000000156373"
},
"List_Price": 150,
"Created_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Line_Item_Amount": 159.38
}
],
"Exchange_Rate": 1,
"Cancellation_Message": null,
"Phone": null,
"Currency": "USD",
"Service_Address": {
"Service_Latitude": 40.798554,
"Service_Street_1": "2627 W Townline Rd,",
"Service_State": "Illinois",
"Service_Zip_Code": "61615",
"name": "AD-8",
"id": "1011000000156377",
"Service_Longitude": -89.634874,
"Service_Address_Name": "Service Address",
"Service_Street_2": null,
"Service_City": "Peoria",
"Service_Country": "United States"
},
"Asset": null,
"id": "1011000000185114",
"Discount_Type": null,
"Skill_Line_Items": [
{
"Owner": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Modified_Time": "2022-02-16T21:39:51-08:00",
"$currency_symbol": "$",
"Created_Time": "2022-01-19T21:49:49-08:00",
"$editable": true,
"Sequence": 1,
"Work_Order": {
"name": "WO21",
"id": "1011000000185114"
},
"Name": "WO_LI_SKILLS_19",
"Contact": {
"name": "Maria LaGuerta",
"id": "1011000000156373"
},
"Modified_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Skill": {
"name": "Leakage Repair",
"id": "1011000000156197"
},
"Exchange_Rate": 1,
"Currency": "USD",
"Service_Line_Item": {
"name": "SVC-27",
"id": "1011000000185121"
},
"id": "1011000000185131",
"Created_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
}
}
],
"Status": "New",
"Grand_Total": 181,
"Appointments_X_Services": [
{
"Owner": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Modified_Time": "2022-01-19T21:50:16-08:00",
"$currency_symbol": "$",
"Created_Time": "2022-01-19T21:50:16-08:00",
"$editable": true,
"Work_Order": {
"name": "WO21",
"id": "1011000000185114"
},
"Name": "WOxAP-23",
"Contact": {
"name": "Maria LaGuerta",
"id": "1011000000156373"
},
"Modified_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Exchange_Rate": 1,
"Currency": "USD",
"Service_Line_Item": {
"name": "SVC-27",
"id": "1011000000185121"
},
"Service_Appointment": {
"name": "AP-22",
"id": "1011000000185138"
},
"id": "1011000000185150",
"Created_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
}
}
],
"Modified_Time": "2022-02-16T21:40:09-08:00",
"Territory": {
"name": "Westbrook",
"id": "1011000000139343"
},
"Follow_Up_Estimates": [],
"Due_Date": null,
"Adjustment": 0,
"Created_Time": "2022-01-19T21:49:48-08:00",
"Priority": "Medium",
"Request": null,
"Sub_Total": 170,
"$editable": true,
"Completed_Time": null,
"Contact": {
"name": "Maria LaGuerta",
"id": "1011000000156373"
},
"Type": "Service",
"Parent_Work_Order": null,
"Preference": {
"Preferred_Date_1": null,
"Preferred_Date_2": null,
"Preference_Note": null,
"Preferred_Time": "Morning"
},
"Billing_Address": {
"Billing_Longitude": -89.616373,
"Billing_City": "Peoria",
"Billing_Country": "United States",
"name": "AD-9",
"Billing_Address_Name": "Billing Address",
"Billing_Street_1": "1519 W Altorfer Dr",
"Billing_State": "Illinois",
"Billing_Zip_Code": "61615",
"Billing_Street_2": null,
"Billing_Latitude": 40.786193,
"id": "1011000000156382"
},
"Summary": "Leakage Repair",
"Created_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Part_Line_Items": [
{
"Owner": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Estimate": null,
"Discount": 0,
"Description": null,
"$currency_symbol": "$",
"Tax": {
"Tax_Percentage": 6.25,
"Tax_Exemption_Code": null,
"Tax_Id": "2908070000000092001",
"Tax_Name": "IllinoisExciseTax",
"Tax_Exemption_Id": null
},
"Unit": "Pack",
"Name": "PRT-39",
"Modified_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Exchange_Rate": 1,
"Currency": "USD",
"Service_Line_Item": {
"name": "SVC-27",
"id": "1011000000185121"
},
"id": "1011000000185126",
"Discount_Type": "Currency",
"Modified_Time": "2022-02-16T21:39:51-08:00",
"Created_Time": "2022-01-19T21:49:49-08:00",
"Amount": 20,
"Quantity": 1,
"$editable": true,
"Sequence": 1,
"Work_Order": {
"name": "WO21",
"id": "1011000000185114"
},
"Contact": {
"name": "Maria LaGuerta",
"id": "1011000000156373"
},
"Part": {
"name": "Waterproof Tile Gap Filler",
"id": "1011000000156183"
},
"List_Price": 20,
"Created_By": {
"name": "Daniel Warne",
"id": "1011000000139001",
"email": "lucy.robins@zylker.com"
},
"Line_Item_Amount": 21.25
}
]
}
]
}