Get a Request

Purpose

To fetch a specific request.

Request URL

https://fsm.zoho.com/fsm/v1/Requests/<record_id>

record_id - The unique ID of the record.

Request Method

GET

Scope

scope=ZohoFSM.modules.Requests.READ

Sample Request

Copiedcurl --location --request GET 'https://fsm.zoho.com/fsm/v1/Requests/195000000095181' \
--header 'Authorization: Zoho-oauthtoken 1000.b3xxxxxx.xxxxxxxx3'

Sample Response

Copied{
    "data": [
        {
            "Owner": {
                "name": "Daniel Warne",
                "id": "1011000000139001",
                "email": "lucy.robins@zylker.com"
            },
            "Company": {
                "name": "Nebula",
                "id": "1011000000139165"
            },
            "Email": "lucy.robins@zylker.com",
            "$currency_symbol": "$",
            "Cancellation_Reason": null,
            "Config": "{\"sales_tax_type\":\"exclusive\",\"tax_rounding_type\":\"not_configured\",\"Type\":\"32\",\"is_discount_before_tax\":true,\"is_inclusive_tax\":false,\"is_discount_tax_inclusive\":false,\"isBlueprint\":\"simple\",\"discount_type\":\"item_level\",\"is_sales_inclusive_tax_enabled\":false,\"transaction_rounding_type\":\"no_rounding\",\"Tax_Details\":{\"Tax_Percentage\":6.25,\"Tax_Id\":\"2908070000000075018\",\"taxFromModule\":\"Addresses\",\"Tax_Name\":\"IllinoisSalesTax\",\"Taxable\":true}}",
            "Closed_Time": null,
            "Reported_By": null,
            "Cancelled_Or_Terminated_Time": null,
            "Dispatcher": {
                "name": "Pollan",
                "id": "1011000000139328"
            },
            "Name": "REQ1",
            "Work_Orders": [
                {
                    "Owner": {
                        "name": "Daniel Warne",
                        "id": "1011000000139001",
                        "email": "lucy.robins@zylker.com"
                    },
                    "Estimate": {
                        "name": "ES1",
                        "id": "1011000000141065"
                    },
                    "Company": {
                        "name": "Nebula",
                        "id": "1011000000139165"
                    },
                    "Email": "lucy.robins@zylker.com",
                    "Discount": null,
                    "$currency_symbol": "$",
                    "Cancellation_Reason": null,
                    "Config": "{\"sales_tax_type\":\"exclusive\",\"tax_rounding_type\":\"not_configured\",\"Type\":\"32\",\"is_discount_before_tax\":true,\"is_inclusive_tax\":false,\"is_discount_tax_inclusive\":false,\"isBlueprint\":\"simple\",\"discount_type\":\"item_level\",\"is_sales_inclusive_tax_enabled\":false,\"transaction_rounding_type\":\"no_rounding\",\"Tax_Details\":{\"Tax_Percentage\":6.25,\"Tax_Id\":\"2908070000000075018\",\"taxFromModule\":\"Addresses\",\"Tax_Name\":\"IllinoisSalesTax\",\"Taxable\":true}}",
                    "Closed_Time": null,
                    "Cancelled_Or_Terminated_Time": null,
                    "Dispatcher": {
                        "name": "Tracy Pollan",
                        "id": "1011000000139328"
                    },
                    "Name": "WO5",
                    "Tax_Amount": 13.36,
                    "Invalid_Data": false,
                    "Modified_By": {
                        "name": "Daniel Warne",
                        "id": "1011000000139001",
                        "email": "lucy.robins@zylker.com"
                    },
                    "Exchange_Rate": 1,
                    "Cancellation_Message": null,
                    "Phone": "111-111-1111",
                    "Currency": "USD",
                    "Service_Address": {
                        "Service_Latitude": 39.287425,
                        "Service_Street_1": "10 Oak St",
                        "Service_State": "Illinois",
                        "Service_Zip_Code": "62553",
                        "name": "AD-2",
                        "id": "1011000000139170",
                        "Service_Longitude": -89.108759,
                        "Service_Address_Name": "Service Address",
                        "Service_Street_2": null,
                        "Service_City": "Oconee",
                        "Service_Country": "United States"
                    },
                    "Asset": null,
                    "id": "1011000000152231",
                    "Discount_Type": null,
                    "Status": "Completed",
                    "Grand_Total": 227.11,
                    "Modified_Time": "2021-12-13T22:43:24-08:00",
                    "Territory": {
                        "name": "Zylker",
                        "id": "1011000000139148"
                    },
                    "Due_Date": "2021-11-17",
                    "Adjustment": null,
                    "Created_Time": "2021-12-08T03:35:52-08:00",
                    "Priority": "Medium",
                    "Request": {
                        "name": "REQ1",
                        "id": "1011000000141058"
                    },
                    "Sub_Total": 213.75,
                    "$editable": true,
                    "Completed_Time": null,
                    "Contact": {
                        "name": "Joe Molinaro",
                        "id": "1011000000139167"
                    },
                    "Type": "Service",
                    "Parent_Work_Order": null,
                    "Preference": {
                        "Preferred_Date_1": null,
                        "Preferred_Date_2": null,
                        "Preference_Note": null,
                        "Preferred_Time": "-None-"
                    },
                    "Billing_Address": {
                        "Billing_Longitude": -89.107787,
                        "Billing_City": "Oconee",
                        "Billing_Country": "United States",
                        "name": "AD-1",
                        "Billing_Address_Name": "Billing Address",
                        "Billing_Street_1": "Locust St",
                        "Billing_State": "Illinois",
                        "Billing_Zip_Code": "62553",
                        "Billing_Street_2": null,
                        "Billing_Latitude": 39.286597,
                        "id": "1011000000139169"
                    },
                    "Summary": "Bathroom Plumbing",
                    "Created_By": {
                        "name": "Daniel Warne",
                        "id": "1011000000139001",
                        "email": "lucy.robins@zylker.com"
                    }
                }
            ],
            "Modified_By": {
                "name": "Daniel Warne",
                "id": "1011000000139001",
                "email": "lucy.robins@zylker.com"
            },
            "Exchange_Rate": 1,
            "Phone": "111-111-1111",
            "Cancellation_Message": null,
            "Currency": "USD",
            "Service_Address": {
                "Service_Latitude": 39.287425,
                "Service_Street_1": "10 Oak St",
                "Service_State": "Illinois",
                "Service_Zip_Code": "62553",
                "name": "AD-2",
                "id": "1011000000139170",
                "Service_Longitude": -89.108759,
                "Service_Address_Name": "Service Address",
                "Service_Street_2": null,
                "Service_City": "Oconee",
                "Service_Country": "United States"
            },
            "Asset": null,
            "id": "1011000000141058",
            "Status": "Completed",
            "Territory": {
                "name": "Zylker",
                "id": "1011000000139148"
            },
            "Modified_Time": "2021-12-13T22:43:25-08:00",
            "Due_Date": "2021-11-17",
            "Created_Time": "2021-11-17T01:51:42-08:00",
            "Priority": "Medium",
            "$editable": true,
            "Completed_Time": null,
            "Estimate_Required": false,
            "Contact": {
                "name": "Joe Molinaro",
                "id": "1011000000139167"
            },
            "Parent_Work_Order": null,
            "Request_Origin": null,
            "Preference": {
                "Preferred_Date_1": null,
                "Preferred_Date_2": null,
                "Preference_Note": null,
                "Preferred_Time": "Weekdays"
            },
            "Billing_Address": {
                "Billing_Longitude": -89.107787,
                "Billing_City": "Oconee",
                "Billing_Country": "United States",
                "name": "AD-1",
                "Billing_Address_Name": "Billing Address",
                "Billing_Street_1": "Locust St",
                "Billing_State": "Illinois",
                "Billing_Zip_Code": "62553",
                "Billing_Street_2": null,
                "Billing_Latitude": 39.286597,
                "id": "1011000000139169"
            },
            "Summary": "Bathroom Plumbing",
            "Created_By": {
                "name": "Daniel Warne",
                "id": "1011000000139001",
                "email": "lucy.robins@zylker.com"
            }
        }
    ]
}