## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/fr/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# What is Dunning Management and how does it help?

Dunning Management is an automated way of following up with customers about their failed payments before canceling a subscription. This way the involuntary churn rates are reduced which helps in customer retention. Since everything is automated, it gives you ample time to focus on reducing the voluntary churn rate as well.

Learn more about how dunning management works [here](/billing/help/settings/dunning-management.html#overview).