## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/fr/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

[Back](./)

# How do I delete a credit note that has already been closed?

A closed credit note implies that the amount due to the customer has been paid, either through a direct refund or by applying the credits to an invoice. To delete this credit note, you need to first cancel this payment.

To do this:

*   Go to the **Credit Notes** section on the left side bar and select a closed credit note.
*   When a credit note opens up, you would be able to see a section named **REFUND HISTORY(1)**. Click on that and movie your mouse over that grey area. You would be able to see a **trash can** icon.
*   Clicking on this icon will delete the applied credit and convert the credit note back to **Open**.
*   Now, click on **More - Delete** to delete this credit note permanently.
*   If a credit note has been split and applied, make sure you delete all of them. Only then you will be able to delete the credit note.