General Settings

General Settings

Under General Settings, you can customize the appearance of your form, get the respondents' location details, and set up the date format and time zone for your forms. Configure general settings under the Settings tab in your form builder.

Table of Contents

Basic Settings

Under basic settings, you can choose to display the form header and set the text direction in your forms.

Form Header

The Form Header section displays the title and the description of your form. You can choose to show or hide it.

Text Direction

The Text Direction option allows you to set the direction in which the values are entered in the form. By default, the text direction is set to Left to Right (LTR). When you localize your forms to languages such as Hebrew, Persian, and Arabic, you can change the text direction to Right to Left (RTL) from the dropdown.

Submit Button Label

 You can customize the label of the submit button in your forms. In the Submit Button Label edit the label of the button as you want it to appear.

Date and Time Format

You can choose the format of the date field added in your form builder and select the time zone for your forms.

  • Date Format: To change the format of the date field in the builder, click the dropdown and choose the format.
  • Time Zone: To change the time zone, click the dropdown and choose the time zone.

Respondent Location

Under Respondent Location, you can choose to collect the IP address and location coordinates of your respondents using Geolocation when they submit your form.

Geolocation

The geolocation option captures your respondent's location along with longitude and latitude coordinates when they submit your form.

Collect respondent's IP Address

This option allows you to collect your respondents' IP address when they submit your form.

View respondent location details

To view the IP Address of your respondents and the location details collected via geolocation:

  • Find the Home dropdown icon in the top menu of your Form Builder.
  • Click on Reports.
  • Open the Report for your Form. In case if you have not created a Report for the required Form, click here to know how to create a new Report.
  • In the Report Builder, click Show/Hide Columns.

  • To view geolocation details, check Submitter's Location, Submitter's Latitude, and Submitter's Longitude checkboxes.
  • To view the IP address collected, check the IP Address checkbox.
  • The details will now be displayed for each entry in your report's Entries section.

Advanced Settings

Under advanced settings, you can modify the following form attributes:

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  • Form Tab Title: The name entered will be displayed in the title of the browser tab when accessed.
  • Favicon: Upload a relevant icon with a maximum size of 50 KB. The allowed file types are ICO, PNG, GIF, JPG, and JPEG.
  • Custom Domain: Click the dropdown and select the domain you wish to use in your form's permalink URL.
  • Send emails via: Use this option to send emails via verified domains and improve your email delivery rates.

Spam Control

Overview

To prevent spamming of form responses, Zoho Forms provides an option to include a CAPTCHA. You can use the default CAPTCHA available in Zoho Forms or integrate with Google's reCAPTCHA services to protect your forms online. This option helps you evaluate whether it is a human or a bot that is filling your form by challenging them to enter a response before they submit a form and keep irrelevant data at bay. 

To enable the CAPTCHA option, in your form builder click Settings > General > Spam Control and choose the option you wish to enable. You can choose from the following options: 

  • Zoho Forms CAPTCHA
  • reCAPTCHA v2 ("I'm not a robot" Checkbox)
  • reCAPTCHA v2 (Invisible reCAPTCHA badge)

Zoho Forms CAPTCHA

It is a combination of alphanumeric characters, mainly used as a security check to ensure only human users can pass through. 

To use Zoho Forms CAPTCHA:

  1. Go to Settings > General and scroll down to Spam Control.
  2. Under Select a CAPTCHA version dropdown, choose Zoho Forms CAPTCHA.
  3. ​​Enter a CAPTCHA Label.
  4. Enter a CAPTCHA Description and click Save

Google ReCAPTCHA v2

It is another option to prevent spam and bot submissions on your forms. To set this up for your form, you will require a set of API key pair. You can choose from the following options for Google ReCAPTCHA:

  • reCAPTCHA v2 ("I'm not a robot" Checkbox)
  • reCAPTCHA v2 (Invisible reCAPTCHA badge)

Note: You will require separate and unique API key pairs for both the above options. 

reCAPTCHA API Keys

To enable Google reCAPTCHA you will require a set of API key pair from Google. Follow the steps below to obtain the API key pair consisting a Site Key and a Secret Key

  1. Login to your Google account. 
  2. Register your site details.
  3. Choose reCAPTCHA v2 under ReCAPTCHA type
  4. Under Domains, add forms.zoho.com and forms.zohopublic.com

​Note

  • If you are using a custom domain, you must add that domain on your list of domains. eg: forms.zylker.com
  • If you are accessing Zoho Forms from forms.zoho.eu, then map your domain or sub-domain to the Hostname forms.cs.zohohost.eu
  • If you are accessing Zoho Forms from forms.zoho.in, then map your domain or sub-domain to the Hostname forms.cs.zohohost.in
  • If you are accessing Zoho Forms from forms.zoho.com.au, then map your domain or sub-domain to the Hostname forms.cs.zohohost.com.au
  1. Accept their terms and conditions, and generate the API key pair.

reCAPTCHA v2 ("I'm not a robot" Checkbox)

Including the reCAPTCHA v2 "I'm not a robot" Checkbox will prompt the respondent to click a checkbox indicating the respondent is not a robot. This will either pass the user immediately (with No CAPTCHA) or challenge them to validate whether or not they are human. 

To use this CAPTCHA version:

  1. Go to Spam Control under General Settings.
  2. Under Select a CAPTCHA version, select Google reCAPTCHA v2 ("I'm not a robot" Checkbox).
  3. Enter the API Key pair provided by Google after registering your website and domain. 
  4. Choose the desired Language and Theme for your reCAPTCHA v2. The options supported by Google will be listed down. 

reCAPTCHA v2 (Invisible reCAPTCHA badge)

Unlike reCAPTCHA v2 checkbox, the invisible reCAPTCHA badge does not require the user to click on a checkbox. Instead, it is invoked directly when the user clicks the Submit button. 

To use this CAPTCHA version:

  1. Go to Spam Control under General Settings
  2. Under Select a CAPTCHA version, select Google reCAPTCHA v2 (Invisible reCAPTCHA badge).
  3. Enter the API Key pair provided by Google after registering your website and domain. 
  4. Choose the desired Language and Theme for your reCAPTCHA v2. The options supported by Google will be listed down. 

Delimiters

Delimiters are the characters used to indicate the separation of two different elements under Name and Address fields. These characters will be reflected while viewing form responses under various sections, such as All Entries, Reports, Approvals, etc.
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For example:

  • In the live-form image given below, First and Last are two elements present in the Name field.

  • If you've chosen Comma as the delimiter for your Name field, then the entries "John" and "Adams" will be presented with a comma between them, as seen in the below image-

To setup delimiters for your form's Name and Address fields:

  1. Go to your form's builder screen, navigate to Settings >> General, and scroll down to the Delimiters ​section.

  1. Pick the types of delimiters (Comma, Space, or Semicolon) to be used.
  2. If you wish to use any other character, select Others and enter a character in the box that appears next to it (A maximum of 5 characters can be entered).

  1. Click Save.

Review Before Submission

This option allows your respondents to view a summary of their responses before they submit their entry.The summary enables respondents to cross-check and modify their responses if required.

To enable the Review Before Submission option for a form:

  1. In your form builder, click the Settings tab.

  1. Click General and enable Review Before Submission.
  2. Give a suitable Review Button Label and click Save.
  3. Review ​button will appear in the live form. 
  4. Upon clicking the Review button, the respondent will be able to see the form summary. 

 

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