ServiceDesk Plus On-Premises

Connect ServiceDesk Plus On-Premises with hundreds of apps using Zoho Flow's On-Prem Agent.

ServiceDesk Plus On-Premises supports following triggers and actions

All Triggers - A trigger kickstarts the flow

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

All Actions - Action are the automated tasks

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create problem

Creates a new problem

Create request

Creates a new request

Create request note

Creates a note for the selected request

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Update request

Updates the details of an existing request

Update solution

Updates the details of an existing solution based on its ID

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    What is ServiceDesk Plus On-Premises?

    ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

    What is Zoho Flow?

    Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

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