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Add tags to Kayako conversations for responses to surveys in Zonka Feedback.
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Popular integrations
Kayako
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions. Category : Customer Support, Social Media Management
Zonka Feedback supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Survey created
Triggers when a new survey is created
Response received
Triggers when a new response is received for a survey
User created
Triggers when a new user is created
All Actions - Action are the automated tasks
Send email survey
Sends a survey by email
Send SMS survey
Sends a survey by SMS
Create task
Creates a new task
Fetch user
Fetches the details of an existing user using ID
Fetch survey
Fetches the details of an existing survey using ID
What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
Categories : Survey
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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