Integrate Zoho Survey with Zendesk
Send information between Zoho Survey and Zendesk automatically, without writing any code, using Zoho Flow.
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Create ticket in Zendesk when a survey response is received in Zoho Survey
How it works
Create ticket in Zendesk when a survey response is received in Zoho Survey
Zoho Survey + Zendesk
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Supported triggers and actions
Integrate Zoho Survey and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Response completed
Triggers when a response is completed for the selected survey
Response added or updated
Triggers when a response is added or updated
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create survey
Creates a new survey
Send email invitation
Sends a survey invitation through email to the specified contact or email address
Update survey
Updates the details of an existing survey by ID
Share Survey
The survey and its reports will be shared with your collaborators
Fetch survey
Fetches the details of an existing survey by ID
Fetch survey report
Fetches the details of an existing survey report
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zoho Survey?
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
