Integrate Zoho SalesIQ with Zendesk
Send information between Zoho SalesIQ and Zendesk automatically, without writing any code, using Zoho Flow.
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Create Zendesk tickets when chats are missed in Zoho SalesIQ
How it works
Create Zendesk tickets when chats are missed in Zoho SalesIQ
Zoho SalesIQ + Zendesk
Build your own integrations between Zoho SalesIQ and Zendesk
Connect Zoho SalesIQ and Zendesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho SalesIQ and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation rated
Triggers when a conversation is rated. Available for SalesIQ Enterprise users only.
Conversation missed
Triggers when a conversation is missed. Available for SalesIQ Enterprise users only.
Conversation created
Triggers when a new conversation is created. Available for SalesIQ Enterprise users only.
Operator added
Triggers when a new operator is added
Conversation completed
Triggers when a conversation is completed. Available for SalesIQ Enterprise users only.
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
Disable department
Disables the selected department
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Logic
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Custom functions
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Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
