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Zoho SalesIQ supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when a conversation is rated. Available for SalesIQ Enterprise users only.
Triggers when a conversation is missed. Available for SalesIQ Enterprise users only.
Triggers when a new conversation is created. Available for SalesIQ Enterprise users only.
Triggers when a new operator is added
Triggers when a conversation is completed. Available for SalesIQ Enterprise users only.
All Actions - Action are the automated tasks
Creates a new article
Associate operators to department
Associates operators to the selected department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enables the selected department
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“With webhook support and a rich ecosystem of business apps, Zoho Flow has helped us automate our order fulfilment process, and also allowed us more control over data and their movement across apps. The platform is very intuitive and easy to use.”