Create agent

Creates a new agent in the selected organization

Create contract

Creates a new contract for the selected account

Create call

Creates a new call in the selected organization

Create account

Creates a new account in the selected organization

Create contact comment

Creates a comment in the selected contact

Add task time entry

Adds time entry for the selected task

Create product

Creates a new product in the selected organization

Add ticket time entry

Adds time entry for the selected ticket

Create ticket

Creates a new ticket in the selected organization

Create contact

Creates a new contact in the selected organization

Create event

Creates a new event in the selected organization

Create task

Creates a new task in the selected department

Create ticket comment

Creates a comment in the selected ticket

Update ticket time entry

Updates the ticket time entry for the selected ticket ID

Update call time entry

Updates the call time entry for the selected ticket ID

Update contact comment

Updates the specified comment in the selected contact

Update account

Updates the selected account

Update task

Updates the details of an existing task

Update ticket comment

Updates the comment for the specified ticket

Update contact

Updates the selected contact

Update ticket

Updates the details of an existing ticket

Update product

Updates the details of the selected product

Update task time entry

Updates the task time entry for the selected ticket ID

Move ticket

Moves the specified ticket to the selected department

Fetch account

Fetches an existing account by name or ID

Fetch ticket thread

Fetches ticket thread by its unique ID

Fetch task

Fetches the details of an existing task by ID

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch ticket

Fetches the details of an existing ticket

Fetch call

Fetches the details of a call based on the selected field

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch event

Fetches the details of an event based on the selected field

Fetch product

Fetches the details of an existing product by unique ID or name

Trash contact

Moves selected contact to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Trash account

Moves selected account to the recycle bin