Use Zoho Flow to integrate Zoho Cliq with Freshdesk, in atleast 122 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

Get notifications on Zoho Cliq for new Freshdesk tickets

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All Triggers - A trigger kickstarts the flow

New channel added

Triggers when a new channel is created in your organization

Contact updated

Triggers when the details of an existing contact details are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Customer created

Triggers when a new customer is created

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

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All Actions - Action are the automated tasks

Create channel

Creates a new channel

Message as bot on channel

Message as a bot on the specified channel

Add user status

Adds the specified status to an existing user

Delete channel

Deletes the selected channel

Add channel member

Adds a new channel member

Message to bot

Sends a message to the selected bot

Post card to channel

Posts a card to the specified channel

Message in channel

Posts a message in a channel

Message user

Sends a message to the specified user

Message as bot to user

Posts a message as a bot to the specified user

Post card to chat

Posts a card to the specified chat

Message as bot

Posts message as the specified bot in the selected chat or channel

Update channel

Updates the details of an existing channel

Update channel member role

Updates the role of a channel member

Archive channel

Archives the selected channel

Fetch team

Fetches the details of an existing team by name

Fetch user by name or email

Fetches an existing user by name or email address

Fetch channel

Fetches the details of an existing channel by name

Remove channel member

Removes the specified member from the selected channel

Create company

Creates a new company

Create forum

Creates a new forum in the selected category

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch company

Fetches the details of an existing company by domain

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket priority by ID

Fetches a specific ticket priority by ID

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status

Fetches a specific ticket status by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch company by ID

Fetches the details of an existing company by ID

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Louis CastellanoCEO, Lakeside CNC Group

“In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore.” Know more

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