Integrate Zendesk with Mailchimp

Send information between Zendesk and Mailchimp automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Mailchimp

Connect Zendesk and Mailchimp with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Mailchimp using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

Subscriber added to segment

Triggers when a subscriber is added to a segment within a list

Subscriber unsubscribes from list

Triggers when a subscriber unsubscribes from the selected list

Campaign created

Triggers when a new campaign is created or sent

Subscriber updated in list

Triggers when a subscriber is updated in the selected list

Email Opened

Triggers when a new email is opened. If an email is opened multiple times during a polling interval, the latest will be considered.

List created

Triggers when a new list is created

Subscription added to list

Triggers when a new subscriber is added to the selected list

Campaign status updated

Triggers when a campaign status is updated

Link clicked

Triggers when a link in a campaign is clicked. The first click alone will trigger.

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch campaign

Fetches the details of an existing campaign by name

Send campaign

Sends a campaign from a stored draft

Add or update subscriber

Adds a new subscriber or updates an existing subscriber

Create campaign

Creates a new campaign and stores it as a draft

Add or remove subscriber from group

Adds or removes an existing subscriber from the selected group

Add or update tags for subscriber

Adds or updates tags for an existing subscriber

Fetch list

Fetches the details of an existing list by ID

Remove subscriber

Removes a subscriber from the selected list

Fetch subscriber

Fetches the details of an existing subscriber by email address from the selected list

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Mailchimp?

Mailchimp is a marketing automation tool that lets you find and really connect with your audience. You can personalize emails, find prospective customers on social media, and analyze your performance using dashboard insights.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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