Integrate Zendesk with Jira Cloud
Send information between Zendesk and Jira Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Jira Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
Issue status updated
Triggers when the status of an issue is updated
Work log created
Triggers when a new work log created
Work log updated
Triggers when the details of an existing work log are updated
Project created
Triggers when a new project is created
Version created
Triggers when a new version is created for an existing project
Version released
Triggers when a version is released
Project updated
Triggers when the details of an existing project are updated
Comment created
Triggers when a new comment is created
Comment updated
Triggers when an existing comment is updated
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create comment
Creates a new comment for the specified issue
Create user
Creates a new user
Create issue
Creates a new issue in the selected project
Create project
Creates a new project
Update issue
Updates the details of the specified issue
Fetch project
Fetches the details of an existing project by project ID or key
Fetch user
Fetches the details of an existing user by email address
Fetch issue attribute
Fetches the attributes of an existing issue
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Jira Cloud?
Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
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Learn more >It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
