Integrate Zendesk with Delighted
Send information between Zendesk and Delighted automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Delighted using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Survey response received
Triggers when a new response is received in a project
Survey response updated
Triggers when an existing survey response is updated in a project
Survey response created or updated
Triggers when a new survey response is created or updated
Person unsubscribed
Triggers when a person has unsubscribed from surveys
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Add survey response
Creates a response for an existing survey
Create or updated person
Creates a new person. Updates the details if it already exists.
Send SMS survey
Send SMS platform survey
Send survey by email
Sends a survey by email
Unsubscribe person
Adds a person to your unsubscribe list
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Delighted?
Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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