Integrate Zendesk with ActiveCampaign
Send information between Zendesk and ActiveCampaign automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and ActiveCampaign using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Campaign starts sending
Triggers when a new campaign starts sending
Deal task created
Triggers when a new deal task is created
Deal created
Triggers when a new deal is created
Campaign link clicked
Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.
Deal note created
Triggers when a new deal note is created
Contact updated
Triggers when the details of an existing contact are updated
Contact tag added
Triggers when a tag is added to an existing contact
Contact unsubscribed from campaign
Triggers when a contact unsubscribes as a result of a campaign email sent
Contact created
Triggers when a new contact is created
Campaign opened
Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.
Contact added to list
Triggers when a new contact is added to the selected list
Contact note created
Triggers when a new contact note is created
Deal updated
Triggers when the details of an existing deal are updated
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create campaign
Creates and sends a new campaign
Create contact
Creates a new contact
Create tracked event
Creates a custom website or application event
Add tag to contact
Adds a tag to an existing contact
Create deal
Creates a new deal
Add note to deal
Adds notes to the selected deal
Add contact to automation
Adds a contact into an automation. If unavailable, a contact will be created and added
Add or update contact
Adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list
Create contact note
Creates a note for the specified contact
Update deal
Updates the details of an existing deal
Update contact
Updates the details of an existing contact
Search tag
Searches for an existing tag using name
Fetch contact
Fetches the details of an existing contact
Fetch account
Fetches the details of an existing account
Fetch automation
Fetches the details of an existing automation by name
Fetch deal
Fetches the details of an existing deal
Fetch user
Fetches the details of an existing user
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is ActiveCampaign?
ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.
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