Usedesk

Use Zoho Flow to integrate Usedesk with 650+ apps without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect Usedesk with your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt Usedesk integration flows to get started

Post ticket message to Zoho Cliq user for a new Usedesk ticket

Use this flow
Load More

Didn't find the Usedesk integration you are looking for? Create one yourself.

Popular integrations

  • Zoho Cliq

    Zoho Cliq

    Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy. Category : Zoho, Team Collaboration, Team Chat

Usedesk supports following triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

Load More

All Actions - Action are the automated tasks

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch client

Fetches the details of an existing client using client ID

Load More

Search for 550+ apps

    Visit Flow gallery

    What is Usedesk?

    Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

    Categories : Customer Support

    What is Zoho Flow?

    Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

    Access Zoho Flow

    Testimonial

    Louis CastellanoCEO, Lakeside CNC Group

    “Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations.” Know more

    Watch Zoho Flow in action