Trengo

Use Zoho Flow to integrate Trengo with 650+ apps without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect Trengo with your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt Trengo integration flows to get started

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Didn't find the Trengo integration you are looking for? Create one yourself.

Trengo supports following triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

Note created

Triggers when a new internal message is created

Ticket closed

Triggers when an existing ticket is closed

Inbound message received

Triggers when a new inbound message is received

Ticket reopened

Triggers when an existing ticket is reopened

Outbound message sent

Triggers when a new outbound message is sent

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All Actions - Action are the automated tasks

Send email

Sends an email to the specified email address

Create contact

Creates a new contact

Send ticket message

Sends a ticket message

Create ticket

Creates a new ticket

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by ID

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Update contact custom field

Updates the details of an existing contact custom field

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    What is Trengo?

    Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

    Categories : New, Customer Support

    What is Zoho Flow?

    Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

    Access Zoho Flow

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    Louis CastellanoCEO, Lakeside CNC Group

    “First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too.” Know more

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