Use Zoho Flow to integrate SolarWinds Service Desk with Twilio, in atleast 53 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

Send Twilio SMS for new Samanage incidents

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Hardware

Triggers when a new hardware is created in your inventory

New Contract

Triggers when a new contract is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

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All Actions - Action are the automated tasks

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

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SolarWinds Service Desk

ITSMCustomer Support

Twilio

Phone / SMS

What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Owain ap ReesSales Director, Artico

“We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back” Know more

Watch Zoho Flow in action

Advanced tools to help you build complex workflows in minutes

Webhooks

Use the webhook trigger to receive data from a wide range of services in multiple formats, including JSON, form data, and plain text.

Schedules

Execute actions automatically at specific times every day, or on a particular day of every week, month, or year.

Decisions

Include if/then branches to have your workflows carry out different sets of tasks based on the conditions you specify.

Delays

Set time delays between any two actions in your workflow. Stall actions for hours, days, weeks, or even until a specific date.

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.