Integrate Smartsheet with SIGNL4

Send information between Smartsheet and SIGNL4 automatically, without writing any code, using Zoho Flow.

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Create a new record in Smartsheet for escalated signals in SIGNL4


Sometimes we miss customer service requests, which can result in an escalation. To make sure this doesn't happen again, you can keep a record of the incident and find a solution with your team. This flow will automatically create a new record in Smartsheet when a signal is escalated in SIGNL4.

How it works

1) A signal is escalated in SIGNL4.
2) Zoho Flow will create a record of it in Smartsheet.
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Create a new record in Smartsheet for escalated signals in SIGNL4

SIGNL4 + Smartsheet

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Supported triggers and actions

Integrate Smartsheet and SIGNL4 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Comment added

Triggers when a new comment is added

Workspace created

Triggers when a new workspace is created

Row added

Triggers when a new row is added

Sheet added

Triggers when a new sheet is created

Row updated

Triggers when an existing row is updated

Signl escalated

Triggers when a Signl was not confirmed in time and is then escalated to a manager

Signl annotated

Triggers when team member has annotated a Signl

Signl created

Triggers when a new Signal is created for your team

Signl resolved

Triggers when the status of a Signl in your team is changed to resolved

Signl confirmed

Triggers when the status of a Signl in your team is changed to confirmed

All Actions - Actions are the automated tasks

Copy workspace

Creates a copy of the specified workspace

Add row to sheet

Adds a new row in the selected sheet

Share workspace

Shares an existing workspace with the specified users and groups

Share sheet

Shares an existing sheet with the specified users and groups

Update row

Updates the details of the specified row

Fetch row

Fetches the details of the specified row

Send alert

Sends an alert to your SIGNL4 team

Fetch alert

Fetches the details of an alert using alert ID

What is Smartsheet?

Smartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale.

What is SIGNL4?

SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.

Notifications

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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