Create reminder

Creates a new reminder

Fetch user - By username

Fetches the details of an existing user by username

Send public channel message

Sends a message to the selected public channel

Set channel topic

Sets the topic for the selected channel

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Create channel

Creates a new public channel

Fetch user - By ID

Fetches the details of an existing user by ID

Create asset

Creates a new asset

Create problem

Creates a new problem

Create release

Creates a new release

Create department

Creates a new department

Create requester

Creates a new requester

Create ticket

Creates a new ticket

Create contract

Creates a new contract

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset

Fetches an existing asset by either its name or ID

Fetch agent

Fetches an existing agent by email

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch department

Fetches an existing department by its name or ID