Integrate ServiceNow with Smartsheet
Send information between ServiceNow and Smartsheet automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and Smartsheet
Connect ServiceNow and Smartsheet with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceNow and Smartsheet using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
Comment added
Triggers when a new comment is added
Workspace created
Triggers when a new workspace is created
Row added
Triggers when a new row is added
Sheet added
Triggers when a new sheet is created
Row updated
Triggers when an existing row is updated
All Actions - Actions are the automated tasks
Create record
Creates an incident record
Update record
Updates an existing incident record
Fetch user
Fetches the details of an existing user
Fetch record
Fetches an incident record by ID
Copy workspace
Creates a copy of the specified workspace
Add row to sheet
Adds a new row in the selected sheet
Share workspace
Shares an existing workspace with the specified users and groups
Share sheet
Shares an existing sheet with the specified users and groups
Update row
Updates the details of the specified row
Fetch row
Fetches the details of the specified row
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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What is Smartsheet?
Smartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
