Integrate ServiceNow with GitLab

Send information between ServiceNow and GitLab automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceNow and GitLab

Connect ServiceNow and GitLab with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceNow and GitLab using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

Comment added on merge request

Triggers when a new comment on a merge request is added

Comment made on issue

Triggers when a comment is added to an issue

Issue event made

Triggers when there is a new issue event

Comment added to code snippet

Triggers when a new comment is added to a code snippet

Commit made in project

Triggers when a commit is made in the selected project

Comment added on commit

Triggers when an new comment is added to a commit

Merge request event occurred

Triggers when a merge request is created, updated, or merged.

All Actions - Actions are the automated tasks

Create record

Creates an incident record

Update record

Updates an existing incident record

Fetch user

Fetches the details of an existing user

Fetch record

Fetches an incident record by ID

Create comment on a commit

Creates a new comment on a commit

Create comment on merge request

Creates a new comment on a merge request

Create issue

Creates a new issue

Create comment on code snippet

Creates a new comment on a code snippet

Create comment on a issue

Creates a comment on a issue

Fetch issue

Fetches the details of an existing issue by name

Fetch project

Fetches the details of an existing project by name

Fetch user

Fetches the details of an existing user by username or email address

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is GitLab?

GitLab provides a powerful platform to plan projects, create and manage code, and deploy easily. You can configure your infrastructure, monitor metrics, and comply with standard requirements using the built in tools.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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