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ZendeskZendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers. Category : Helpdesk, Customer Support, Popular
ConfluenceConfluence is team collaboration software. You can work together on projects, manage company information in the knowledge base, and track page and file versions. Category : Team Collaboration
DatadogDatadog is a monitoring and analytics tool. You can collect and analyze log data, optimize application performance, and get notified immediately about issues. Category : Server Monitoring
GitLabGitLab provides a powerful platform to plan projects, create and manage code, and deploy easily. You can configure your infrastructure, monitor metrics, and comply with standard requirements using the built in tools. Category : Project Management, Product Management, Developer Tools
Microsoft TeamsMicrosoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat. Category : Popular, Microsoft, Video Calls
Office 365Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices. Category : Calendar, Microsoft, Bookings/ Scheduling, Email
SalesforceSalesforce is CRM software that lets you manage sales, deliver personalized messages, and predict outcomes with AI-powered analytics. Category : Popular, CRM
BoxBox is a cloud storage and collaboration platform to securely store, access, and share files. You can watermark documents, control access and visibility, and organize your content using metadata. Category : Popular, Documents
GitHubGitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control. Category : Developer Tools, Popular
Jira CloudJira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively. Category : Project Management, Popular
OutlookOutlook is email software that lets you manage contacts, set reminders, and share calendars with coworkers. Category : Popular, Microsoft, Email
SlackSlack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders. Category : Popular, Team Collaboration, Team Chat
TrelloTrello is a team collaboration platform that lets you manage all your projects. You can list your tasks on cards, organize cards into lists, organize cards using color coded labels, and subscribe to boards that you want to stay updated on. Category : Project Management, Popular, Team Collaboration, Task Management
TwilioTwilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system. Category : Phone / SMS, Popular
- Twitter is a social media platform that lets you tweet, retweet, follow people or pages, and search for people and tweets. It lets you use hashtags to categorize and filter, reply to someone's tweet, and more. Category : Social Media Marketing
SmartsheetSmartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale. Category : Project Management, Spreadsheet
ServiceNow supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when an incident record is created
Triggers when the details of an existing record are updated
All Actions - Action are the automated tasks
Creates an incident record
Updates an existing incident record
Fetches the details of an existing user
Fetches an incident record by ID
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What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Categories : ITSM
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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“We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back” Know more