Use Zoho Flow to integrate ServiceDesk Plus Cloud with 800+ apps without writing code. Automate any tasks that keep you away from what you do best.
CONNECT
Connect ServiceDesk Plus Cloud with your apps and move data seamlessly
AUTOMATE
Automate redundant manual tasks and save your precious time and effort
ORCHESTRATE
Orchestrate your business process by integrating the apps you use efficiently
Explore prebuilt ServiceDesk Plus Cloud integration flows to get started
ServiceDesk Plus Cloud supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Task created
Triggers when a new task is created
Request approved
Triggers when an existing request is approved
Task closed
Triggers when a task is closed
Change status updated
Triggers when the status of an existing change is updated
Note created
Triggers when a new note is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Requester created
Triggers when a new requester is created
Change created
Triggers when a new change is created
Request created
Triggers when a new request is created
Task updated
Triggers when the details of an existing task are updated
Change updated
Triggers when a change is updated
Problem created
Triggers when a new problem is created in a template
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
All Actions - Action are the automated tasks
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Create change
Creates a new change
Create problem
Creates a new problem
Create request note
Creates a note for the selected request
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Fetch change attribute
Fetches the details of an existing change attribute by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch problem
Fetches the details of an existing problem by ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Categories : Helpdesk, ITSM, Zoho, Customer Support, Developer Tools, Popular
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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