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Retently supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Feedback received
Triggers when new feedback is received
Customer created
Triggers when a new customer is created
All Actions - Action are the automated tasks
Create or update customer
Creates a new customer. Update the details if the email address already exists.
Create customer and send survey
Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.
Add tags to feedback
Adds tags to the specified feedback
Unsubscribe customer
Unsubscribes the specified customer
Fetch score
Fetches the details of the latest NPS score
What is Retently?
Retently is an online survey tool that helps you measure customer satisfaction and loyalty through net promoter score surveys and feedback collection.
Categories : Customer Appreciation, Surveys
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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