Integrate Pipedrive with Zendesk
Send information between Pipedrive and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new Zendesk tickets to Pipedrive as deals
Do you often get new leads through your support portal? With Zoho Flow, you can capture them automatically. Once you set up this flow, a new deal is created in Pipedrive each time you receive a ticket in a specific view on Zendesk.
How it works
1. A ticket is created in Zendesk.
2. Zoho Flow creates a new deal in Pipedrive.
Add new Zendesk tickets to Pipedrive as deals
Zendesk + Pipedrive
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Supported triggers and actions
Integrate Pipedrive and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact person updated
Triggers when any detail of an existing contact person is updated
Deal updated
Triggers when any detail of an existing deal is updated
Activity created
Triggers when a new activity is created
Contact person created
Triggers when a new contact person is created
Organization created
Triggers when a new organization is created
Pipeline stage created
Triggers when a new pipeline stage is created
Activity updated
Triggers when any detail of an existing activity is updated
Deal created
Triggers when a new deal is created
Pipeline created
Triggers when a new pipeline is created
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create deal
Creates a new deal
Create contact person
Creates a new contact person for the selected organization
Create organization
Creates a new organization
Create notes
Creates notes for the selected deal
Update deal
Updates the details of an existing deal
Create activity
Creates a new activity
Update product
Updates the details of an existing product
Update notes
Updates existing notes
Update contact person
Updates the details of an existing contact person
Update organization
Updates the details of an existing organization
Update activity
Updates the details of an existing activity
Fetch person by ID
Fetches the details of an existing person record by ID
Fetch organization by ID
Fetches the details of an existing organization by ID
Fetch activity
Fetches the details of the user activities
Fetch product by name
Fetches the details of an existing product by name
Fetch user by name
Fetches the details of an existing user by name
Fetch person by email address
Fetches the details of an existing person by email address
Fetch deal by ID
Fetches the details of an existing deal by ID
Fetch organization by name
Fetches the details of an existing organization by name
Fetch person by phone
Fetches the details of an existing person record by phone number
Fetch deal by title
Fetches the details of an existing deal by title
Fetch person by name
Fetches the details of an existing person record by name
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Pipedrive?
Pipedrive is a CRM and pipeline management tool. You can set activities and goals, forecast with built in features, accurately measure your sales with customized reports, and switch to different languages and currencies.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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