Integrate Office 365 with Zendesk
Send information between Office 365 and Zendesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Office 365 and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event added
Triggers when a new event is added in the selected calendar
Calendar added
Triggers when a new calendar is added
Email received
Triggers when a new email is received
Event updated
Triggers when any detail of an existing event is updated
Contact added
Triggers when a new contact is added
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Send email
Creates and sends an email to a recipient
Add user
Adds a new account user
Create event
Creates a new event in the selected calendar
Update contact
Updates the details of an existing contact by ID
Update event
Updates the details of an existing event by ID
Update user
Updates the details of a user by ID
Fetch user
Fetches the details of a user by display name
Invite user
Invites the specified user to your group
Fetch event
Fetches the details of an existing event by title or ID
Find contact folder
Finds a contact folder using name
Fetch contact
Fetches the details of an existing contact by name
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Write simple scripting functions to format data, call web APIs, send emails, and more.
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