Use Zoho Flow to integrate Office 365 with Freshservice, in atleast 165 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

Event added

Triggers when a new event is added in the selected calendar

Email received

Triggers when a new email is received

Event updated

Triggers when any detail of an existing event is updated

Calendar added

Triggers when a new calendar is added

Contact added

Triggers when a new contact is added

Updated problem

Triggers when any detail of a problem is updated

Problem created

Triggers when a new problem is created

Updated release

Triggers when any detail of a release is updated

Updated ticket

Triggers when any detail of a ticket is updated

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Updated user

Triggers when any detail of a user is updated

Release created

Triggers when a new release is created

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All Actions - Action are the automated tasks

Create event

Creates a new event in the selected calendar

Add user

Adds a new account user

Send email

Creates and sends an email to a recipient

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact by ID

Invite user

Invites the specified user to your group

Find contact folder

Finds a contact folder using name

Fetch contact

Fetches the details of an existing contact by name

Create asset

Creates a new asset

Create problem

Creates a new problem

Create release

Creates a new release

Create department

Creates a new department

Create requester

Creates a new requester

Create ticket

Creates a new ticket

Create contract

Creates a new contract

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset

Fetches an existing asset by either its name or ID

Fetch agent

Fetches an existing agent by email

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch department

Fetches an existing department by its name or ID

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Julien GranjeanCEO, iDAYit

“We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.”

Watch Zoho Flow in action