ManageEngine ServiceDesk Plus Cloud

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App Description

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Category : ITSM, Customer Support

Triggers

New Request in Template

Triggers when a new request is created in the selected template

New Task

Triggers when a new task is created in a request

New Closed Task

Triggers when a task is closed

New Request

Triggers when a new request is created

New Requester

Triggers when a new requester is created

New Asset

Triggers when a new asset is created

Updated Request

Triggers when an existing request is updated

Actions

Create Request

Creates a new request

Create Request Note

Creates a note for the selected request

Fetch Request

Fetches a request by specified ID

How Zoho Flow Works

Zoho Flow is an integration platform that lets you create smart workflows among your cloud apps. It works on the basis of a trigger that sets your workflow in motion, and a series of actions that automatically execute as a result of the trigger.