Integrate Jira Cloud with ServiceDesk Plus Cloud

Send information between Jira Cloud and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Cloud and ServiceDesk Plus Cloud

Connect Jira Cloud and ServiceDesk Plus Cloud with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Cloud and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

Issue status updated

Triggers when the status of an issue is updated

Work log created

Triggers when a new work log created

Work log updated

Triggers when the details of an existing work log are updated

Project created

Triggers when a new project is created

Version created

Triggers when a new version is created for an existing project

Version released

Triggers when a version is released

Project updated

Triggers when the details of an existing project are updated

Comment created

Triggers when a new comment is created

Comment updated

Triggers when an existing comment is updated

Change created

Triggers when a new change is created

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Change status updated

Triggers when the status of an existing change is updated

Request updated in template

Triggers when an existing request is updated in the selected template

Note created

Triggers when a new note is created

Request approved

Triggers when an existing request is approved

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Task created

Triggers when a new task is created

Problem created

Triggers when a new problem is created in a template

Request created

Triggers when a new request is created

Requester created

Triggers when a new requester is created

Asset created

Triggers when a new asset is created

Task updated

Triggers when the details of an existing task are updated

All Actions - Actions are the automated tasks

Create comment

Creates a new comment for the specified issue

Create user

Creates a new user

Create issue

Creates a new issue in the selected project

Create project

Creates a new project

Update issue

Updates the details of the specified issue

Fetch project

Fetches the details of an existing project by project ID or key

Fetch user

Fetches the details of an existing user by email address

Fetch issue attribute

Fetches the attributes of an existing issue

Associate request with problem

Associates a request with a specific problem

Create request

Creates a new request

Create change

Creates a new change

Create problem

Creates a new problem

Add solution

Adds a new solution

Create request note

Creates a note for the selected request

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Update request

Updates the details of an existing request

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch requester

Fetches the details of an existing requester by email address

Find a request attribute

Fetches a request attribute by its name

Fetch solution topic

Fetches a solution topic by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

What is Jira Cloud?

Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY