Home App Gallery Help Scout
   
 
Click to choose app

Integrate Help Scout with 900+ apps

Create business workflows for Help Scout without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Help Scout workflows

[esc]

Create Help Scout conversations from a Zoho Forms form entry

Create a conversation in your help desk automatically, based on entries on one of your forms. This flow creates a conversation in Help Scout from entries to a Zoho Forms form.

How it works
1) A response is received for a Zoho Forms form.
2) Zoho Flow creates a conversation in Help Scout out of the response.
Use this flow
+

Create Help Scout conversations from a Zoho Forms form entry

Zoho Forms + Help Scout

View flow detail
Use this flow
[esc]

Create Help Scout conversations from SurveyLegend responses

Create a conversation in your help desk automatically, based on responses to a survey. This flow creates a conversation in Help Scout from new responses to a SurveyLegend survey.

How it works
1) A response is received for a SurveyLegend survey.
2) Zoho Flow creates a conversation in Help Scount for the response.
Use this flow
+

Create Help Scout conversations from SurveyLegend responses

SurveyLegend + Help Scout

View flow detail
Use this flow
[esc]

Add new Help Scout conversations to Cyfe

Add new help desk conversations to your monitoring dashboard. This flow adds new Help Scout conversations to Cyfe.

How it works
1) A new conversation is created in Help Scout.
2) Zoho Flow adds the conversation to Cyfe.
Use this flow
+

Add new Help Scout conversations to Cyfe

Help Scout + Cyfe

View flow detail
Use this flow
[esc]

Create a customer in Help Scout when an entry is submitted in Paperform


Keeping an accurate record of your customers is important for serving them better. This flow will create a customer in Help Scout when an entry is submitted in Paperform.

How it works
1) An entry is submitted in Paperform.
2) Zoho Flow will create a customer in Help Scout.
Use this flow
+

Create a customer in Help Scout when an entry is submitted in Paperform

Paperform + Help Scout

View flow detail
Use this flow
[esc]

Create a conversation from a customer in Help Scout when an entry is submitted in Paperform


Help your customer support team answer your customer queries better by giving them context for the query. This flow will create a conversation from a customer in Help Scout when an entry is submitted in Paperform.

How it works
1) An entry is made in Paperform.
2) Zoho Flow will create a conversation from a customer in Help Scout.
Use this flow
+

Create a conversation from a customer in Help Scout when an entry is submitted in Paperform

Paperform + Help Scout

View flow detail
Use this flow

Build your own Help Scout integrations

Connect Help Scout with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Help Scout workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation assigned

Triggers when a conversation is assigned to a specified user

All Actions - Actions are the automated tasks

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find customer

Finds customer by email address

Find user

Finds user by email address

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Similar apps

Usedesk

SolarWinds Service Desk

Deskpro

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >
Network with us  

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY