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Help Scout supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when a new conversation is created
Triggers when a new customer is added
Triggers when a new mailbox is added
Triggers when a new user is created
Triggers when a conversation is assigned to a specified user
All Actions - Action are the automated tasks
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Creates a customer if it does not already exist
Finds customer by email address
Finds user by email address
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What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
Categories : Helpdesk
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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