Integrate GoToAssist with Deskpro

Send information between GoToAssist and Deskpro automatically, without writing any code, using Zoho Flow.

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Create ticket in DeskPro for new incident in GoToAssist

Create a ticket in your help desk application every time there’s an incident in your support portal. This flow creates a ticket in DeskPro for new incidents in GoToAssist.

How it works
1. A new incident is recorded in GoToAssist.
2. Zoho Flow creates a ticket in DeskPro for the incident.
Use this flow
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Create ticket in DeskPro for new incident in GoToAssist

GoToAssist + Deskpro

Build your own integrations between GoToAssist and Deskpro

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Supported triggers and actions

Integrate GoToAssist and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User added

Triggers when a new user is added

Customer added

Triggers when a new customer is added

Company added

Triggers when a new company is added

Incident occurred

Triggers when a new incident occurs

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Add customer

Adds a new customer

Add company

Adds a new company

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

What is GoToAssist?

GoToAssist helps you create online support portals so customers have a quick, simple way to find answers and get help.

Customer Support

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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