Integrate Google Drive with Zendesk
Send information between Google Drive and Zendesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Google Drive and Zendesk
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Supported triggers and actions
Integrate Google Drive and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
File uploaded
Triggers when a new file is uploaded to your drive. Optionally you can set this trigger to run in a specific folder but not its subfolders
Modified File
Triggers when a file is modified. Optionally you can set this trigger to run in a specific folder but not its subfolders
Folder uploaded
Triggers when a new folder is uploaded to your drive. Optionally you can set this to trigger to folder uploaded to a specific folder but not its subfolders.
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create file or folder shortcut
Creates a shortcut to the specified file or folder
Create team drive
Creates a new team drive
Share file with user
Shares a file or a folder with a specified email address
Create folder
Creates a folder or subfolder
Copy file
Creates a copy of the specified file
Move file or folder
Moves a file or folder from one folder to another
Rename file or folder
Renames the specified file or folder
Create sharing preference
Creates a new sharing preference to a google drive file
Fetch folder
Fetches a folder with search input. Optionally you can set this action to run in a specific folder but not its subfolders.
Fetch file
Fetches a file with search input. Optionally you can set this action to run in a specific folder but not its subfolders
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Google Drive?
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
